On-Demand
Topic
Category
Year
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Understanding ADHD: your questions answered
In this special edition, Specialist ADHD Coach, Ian Hall returns to answer the many questions that were asked during the Wellbeing Wednesday 'Understanding ADHD'.
Developing online resilience for teenagers
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
How to be your own therapist
Modern life is a minefield for stress. Whether it’s juggling work, relationships or money, we often struggle to make time for ourselves and can find ourselves stuck in a rut with bad habits or worries. In this session, Owen O’Kane reveals how simple and short techniques throughout the day can form healthier perspectives and let you ditch harmful thought patterns.
Let’s talk about stress, baby
Stress is part of life – but it can be harmful if not managed properly. So, in this positive discussion, we’ll spotlight the signs and symptoms to watch out for, plus free tools and resources to help.
Stressilient: How to beat stress and build resilience
Highly experienced clinical psychologist, Dr Sam Akbar, draws from her own professional expertise to offer sensitive and realistic guidance to feel calmer, less stressed, and more resilient to life’s challenges.
RWL 2022 preview!
Our host, Ruth Busby, talks to David R. Hamilton, a kindness scientist, columnist, speaker and author of eleven books, including one of his latest bestsellers, ‘The Five Side Effects of Kindness’ and Dr Sam Akbar, a clinical psychologist and trauma specialist, as well as an author of recently published book ‘Stressilient: Beat Stress and Build Resilience’.
Stress testing – is it the answer to workplace wellbeing?
A certain amount of stress can be helpful, but too much is harmful. That’s why Emma Dymond – who’s passionate about her team’s wellbeing – has launched a trial of home blood tests that check levels of the stress hormone cortisol. Hear all about the trial here.
Understanding post-traumatic stress disorder (PTSD)
Neil Greenberg explains what PTSD is and how rail organisations can minimise its risk. He also interviews Michael Setchell, a former train driver, who experienced traumatic events at work, resulting in a PTSD diagnosis.
Bullying and harassment: Guidance for managers
Bullying and harassment aren’t welcome here. In this session, Rachel Lewis draws on research to identify key actions to prevent, address, and manage conflict and negative relationships at work.