On-Demand
Topic
Category
Year
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Top tips to support your teen with social media
Dr Radha Modgil delivers her top five tips for supporting your teenager through the sometimes-murky world of social media. In just five minutes, she helps parents and carers feel more confident in how they engage with their teens’ online world.
Developing online resilience for teenagers
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
The art of saying 'no'
Have you ever wondered where to draw the line? Do you find yourself over-committing, people-pleasing, or have a fear of upsetting others? Setting personal boundaries is one of the most essential tools for healthy living. It also happens to be one of the hardest things to do.
Psychotherapist, counsellor and author, Jennie Miller delves into the art of saying ‘no’. She shares tips on how to set boundaries, whether it is in the workplace, with friends or at home.
Welcome to Rail Wellbeing Live 2023
Panel discussion: supporting young people’s mental health
Young workers aged 18 to 30 are perceived to be under almost twice as much pressure in their lives as their more senior peers. They’re more likely to be worrying about debt or struggling to pay their bills, which is likely to add to their stress. Companies can and should focus on creating a more inclusive environment and be prepared to step up and support their people.
Transform your health
In this session, Dr Ayan Panja shares life-changing insights about how we can all improve our health and wellbeing using techniques and strategies he has seen work time and time again in over two decades of clinical practice. He explais the eight key factors which affect our health the most and share the simple ways that we can start to improve them.
How to become news-resilient
Most of us can relate to this: we get into bed at night to scroll through our phones and see what is happening on social media and the internet. We may think this routine helps us unwind, connects with others, distracts us, helps us catch up on the news or lets us see what the people we follow are up to. Little do we realise that this self-destructive night time activity, called doomscrolling, can become a compulsive habit that affects our health. If you’re guilty of doomscrolling, this session will help you get this habit under control.
Keeping children safe online
This session provides parents & carers with a window into the current popular technologies and how children use them. Demonstrating the massive positives and potential pitfalls, the session provides parents with advice, coping strategies and resources to help them understand and engage with their child’s online lives.
Smart snacking
Snacking seems so simple. If you’re hungry, eat! And let’s be honest, we all snack. But do we all snack smart? With a bit of planning and attention to some basic knowledge, you can be a much smarter snacker. In this session, our guest speaker, Lucy Kerrison, discusses strategies for smart snacking which will help supply you with all the daily fibre and nutrients you need, stopping the post-snack guilty feeling.