When we help others, the benefits are endless. This session focuses on community. Together we have so much more power to create positive change. We’ll feel happier, healthier, and better able to face life’s challenges.
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Developing online resilience for teenagers
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
Relationships
Relationship expert, Honor Rhodes OBE, discusses the importance of relationships, the value of effective communication and the impact of the pandemic.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.