Closing the listening gap and listening effectively can create not just a safer workplace but also a culture where people can thrive and feel psychologically safe, improving wellbeing. This session covers what listening well looks like and introduces the concept of safety silence and its potential consequences. We also challenge you to think about how you hear different people and how this can affect inclusivity at work – and beyond.
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Building a peer-to-peer support network in your organisation
Nick Baddeley, Louise Mears and Fran Garvey-Fereday discuss the development, challenges, and implementation of a ‘Wellbeing Ambassador’ network within Network Rail. Based on their own experiences, they deliver a best-practice guide for all.

On-Road driving fatigue risk in rail operations
Technological innovation in the automation of vehicles is progressing faster than standards or regulatory bodies can keep up with. The overall market share for automated vehicles is expected to increase to approximately 40% of vehicle travel by 2040. However, automated driving is fundamentally different to manual driving. The driver must be prepared to take over control of the vehicle whenever necessary. This shifts the driver’s role from being actively engaged in the driving task to that of a passive supervisor of the system.

BACK-on-LINE (TM): Digital technology to help rail workers better manage their back pain in work
Back pain is a common issue among rail workers, with as much as 69% experiencing it every month. Currently, access to effective help is limited to hospitals with long waiting lists and requires therapist involvement. Dr Sheeran has developed a new work-based intervention called BACK-on-LINE (TM).