On-Demand
Topic
Category
Year
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Understanding ADHD: your questions answered
In this special edition, Specialist ADHD Coach, Ian Hall returns to answer the many questions that were asked during the Wellbeing Wednesday 'Understanding ADHD'.
Developing online resilience for teenagers
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
RWL '23 preview - Wendy McCristal and Rupert Lown
Wendy McCristal and Rupert Lown discuss the importance of good mental health, especially for those in lone working roles. They talk about the health challenges especially faced by shift workers and how they can take control of their wellbeing while working long and irregular hours.
RWL 2022 preview!
Our host, Ruth Busby, talks to David R. Hamilton, a kindness scientist, columnist, speaker and author of eleven books, including one of his latest bestsellers, ‘The Five Side Effects of Kindness’ and Dr Sam Akbar, a clinical psychologist and trauma specialist, as well as an author of recently published book ‘Stressilient: Beat Stress and Build Resilience’.
Distress to de-stress
Stress management expert, Neil Shah, discusses stress and steps we can take to prevent it affecting our mind and body.