Stress is part of life – but it can be harmful if not managed properly. So, in this positive discussion, we’ll spotlight the signs and symptoms to watch out for, plus free tools and resources to help.
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Bullying and harassment: Guidance for managers
Bullying and harassment aren’t welcome here. In this session, Rachel Lewis draws on research to identify key actions to prevent, address, and manage conflict and negative relationships at work.
Power of the PAUSE
Stress is natural and necessary, but how do we manage our reaction to too much stress? We discuss how a mindful pause can help with stress management.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.