This Wellbeing Wednesday our host, Caroline Murdoch from Network Rail, chatted to Molly Booth and Lucy Tucknott from Coastal Wellbeing. Molly and Lucy discussed who is considered a carer, the importance of looking after our own wellbeing when caring for others, and ways we can prioritise taking care of our mental and physical health.
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Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
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