This Wellbeing Wednesday our host, Caroline Murdoch from Network Rail, chatted to Molly Booth and Lucy Tucknott from Coastal Wellbeing. Molly and Lucy discussed who is considered a carer, the importance of looking after our own wellbeing when caring for others, and ways we can prioritise taking care of our mental and physical health.
You may also be interested in:
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
Mental health and relationships
Fact: men live shorter, less healthy, and less happy lives than women. Serious subject! Yet humour can help. So, join award-winning comedian, John Ryan, as he talks male mental health and relationships.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.