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Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
Have you ever wondered where to draw the line? Do you find yourself over-committing, people-pleasing, or have a fear of upsetting others? Setting personal boundaries is one of the most essential tools for healthy living. It also happens to be one of the hardest things to do.
Psychotherapist, counsellor and author, Jennie Miller delves into the art of saying ‘no’. She shares tips on how to set boundaries, whether it is in the workplace, with friends or at home.
When you hear the word introvert, you might think of someone who's shy or quiet and prefers to be alone. While that may be true for some introverts, there's so much more to this personality type. Join Emma Taggart, a Career Coach for introverts, as we discuss the personality traits of introverts, different types of introverts and the benefits of being an introvert.
This Men’s Health Week our panelists delve into the meaningful issues that matter to men. Our guests fearlessly address a range of topics, including work challenges, relationships, family pressures, addiction, and financial security. Discover valuable insights and practical advice to help navigate the complexities of modern life.
Our host, Huw Jones, talks to panellists Abby Davis, Brian Paynter, and Joe Smales about the challenges, sacrifices and sense of purpose whilst working in rail through Christmas.