On-Demand
Topic
Category
Year
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Top tips to support your teen with social media
Dr Radha Modgil delivers her top five tips for supporting your teenager through the sometimes-murky world of social media. In just five minutes, she helps parents and carers feel more confident in how they engage with their teens’ online world.
Developing online resilience for teenagers
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
Five techniques to develop women’s resilience in the workplace
Vicki Marinker is a certified trainer and coach, helping professionals regain their confidence and get their careers back on track. Her 5-Minute Wellbeing session covers topics such as beating imposter syndrome, the importance of your network and managing stress. If you need a motivational boost, you've come to the right place!
Women's health
Our guests look at the challenges that modern, working women face – especially in a male dominated workforce, workplace health and safety issues which particularly affect women, and how they believe organisations can support women better during their employment. They also share advice to young women entering the industry.
The art of saying 'no'
Have you ever wondered where to draw the line? Do you find yourself over-committing, people-pleasing, or have a fear of upsetting others? Setting personal boundaries is one of the most essential tools for healthy living. It also happens to be one of the hardest things to do.
Psychotherapist, counsellor and author, Jennie Miller delves into the art of saying ‘no’. She shares tips on how to set boundaries, whether it is in the workplace, with friends or at home.
Financial wellbeing at every stage of life
Clare Seal guides you through the pillars of financial wellbeing that underpin each stage of life, from new graduate to nearing retirement. Combining mindset principles with practical tips, this workshop encourages participants to consider money management in a way that applies to their whole life, rather than in isolation. From ISAs and impulse spending to pensions and financial anxiety, she covers it all.
Railway Benefit Fund; supporting you in tough times
If you are affected by a financial crisis and need immediate support, the Railway Benefit Fund (RBF) is here to help you. The charity offers financial assistance, practical help and wide-ranging advice, all in the strictest of confidence. You are not alone, and help is only a phone call away.
Keeping children safe online
This session provides parents & carers with a window into the current popular technologies and how children use them. Demonstrating the massive positives and potential pitfalls, the session provides parents with advice, coping strategies and resources to help them understand and engage with their child’s online lives.