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How positive psychology can help create a better work/life balance
Andy Romero-Birkbeck shares his top tips from the field of positive psychology to help you achieve greater satisfaction in both areas of your life: both work and personal. By following these five simple steps, you’ll feel better about both parts of your life.
Effective conflict management – mindset and influence
With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
Managing conflict positively
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
Understanding ADHD: your questions answered
In this special edition, Specialist ADHD Coach, Ian Hall returns to answer the many questions that were asked during the Wellbeing Wednesday 'Understanding ADHD'.
Top tips to support your teen with social media
Dr Radha Modgil delivers her top five tips for supporting your teenager through the sometimes-murky world of social media. In just five minutes, she helps parents and carers feel more confident in how they engage with their teens’ online world.
Developing online resilience for teenagers
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
Stress testing – is it the answer to workplace wellbeing?
A certain amount of stress can be helpful, but too much is harmful. That’s why Emma Dymond – who’s passionate about her team’s wellbeing – has launched a trial of home blood tests that check levels of the stress hormone cortisol. Hear all about the trial here.
Understanding post-traumatic stress disorder (PTSD)
Neil Greenberg explains what PTSD is and how rail organisations can minimise its risk. He also interviews Michael Setchell, a former train driver, who experienced traumatic events at work, resulting in a PTSD diagnosis.
Bullying and harassment: Guidance for managers
Bullying and harassment aren’t welcome here. In this session, Rachel Lewis draws on research to identify key actions to prevent, address, and manage conflict and negative relationships at work.
Power of the PAUSE
Stress is natural and necessary, but how do we manage our reaction to too much stress? We discuss how a mindful pause can help with stress management.