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With the rise in crime against rail workers, it’s more important than ever that frontline staff have the necessary tools to diffuse potential conflict. Jason Keeley, Founder and Director of IKON Training, delivers his top tips for adopting the right mindset, and using influence to avoid situations bubbling over.
Learn skills to help you reduce conflict escalation and manage challenges confidently. If you work in a customer facing role, engaging in effective communication will help turn challenging interactions into opportunities for positive experiences. Let Jason Keeley, Founder and Director at IKON Training, give you the tools - and confidence - to work through any customer conflict with ease.
In this session, we celebrate men, focusing on men's mental health and wellbeing. We delve into strategies for managing stress, fostering resilience, and nurturing emotional balance. We cover the importance of open dialogue and community in breaking down stigmas. Our panel aim to equip men with the tools to thrive mentally, emotionally, and lead fulfilling lives.
Dr Radha Modgil delivers her top five tips for supporting your teenager through the sometimes-murky world of social media. In just five minutes, she helps parents and carers feel more confident in how they engage with their teens’ online world.
Young people, once exposed to social media, can start to rely on it more and more. Making and maintaining social connections, self-expression and entertainment are just some of the benefits of participating. However, teens are more likely to engage with strangers, share their passwords or experience negativity online. Join GP, broadcaster and Author Dr. Radha Modgil as we learn how young people can be supported to become resilient users of the internet.
Vicki Marinker is a certified trainer and coach, helping professionals regain their confidence and get their careers back on track. Her 5-Minute Wellbeing session covers topics such as beating imposter syndrome, the importance of your network and managing stress. If you need a motivational boost, you've come to the right place!
Our guests look at the challenges that modern, working women face – especially in a male dominated workforce, workplace health and safety issues which particularly affect women, and how they believe organisations can support women better during their employment. They also share advice to young women entering the industry.
Have you ever wondered where to draw the line? Do you find yourself over-committing, people-pleasing, or have a fear of upsetting others? Setting personal boundaries is one of the most essential tools for healthy living. It also happens to be one of the hardest things to do.
Psychotherapist, counsellor and author, Jennie Miller delves into the art of saying ‘no’. She shares tips on how to set boundaries, whether it is in the workplace, with friends or at home.
This session provides parents & carers with a window into the current popular technologies and how children use them. Demonstrating the massive positives and potential pitfalls, the session provides parents with advice, coping strategies and resources to help them understand and engage with their child’s online lives.
In this session, Dr Ben Davis, covers sexual health, like STIs and HIV, but also focuses on sexual pleasure - erections, desire for sex, timing of orgasm, worries about sex, porn addiction and more.